E-Learning: Courseware Satisfaction example

This is an example E-Learning: Courseware Satisfaction survey. This survey includes questions like:

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1) What is the name of the courseware package you are currently using?
2) The pricing of your courseware package was:
  • Extremely High
  • Higher Than Anticipated
  • Medium/Acceptable
  • Nominal/Free
  • Lower Than Expected
3) How much internal technical support is required to maintain your courseware package?
  • A Great Deal
  • Some
  • Little
  • None
4) The extent to which your courseware package fosters online interactions between learners is:
  • Nominal/None
  • Lower than Expected
  • Medium/About what was Expected
  • Higher than Expected
  • Extremely More than Expected

Please tell us how satisfied or dissatisfied you are with the following features of your courseware package.

5) How satisfied are you with the technical support you receive from the vendor of your courseware package?
  • Very Dissatisfied
  • Dissatisfied
  • Satisfied
  • Very Satisfied
  • Haven't Used
6) How satisfied are you with the amount of internal technical support required to maintain your courseware package?
  • Very Dissatisfied
  • Dissatisfied
  • Satisfied
  • Very Satisfied
  • Don't Know
  • Not Applicable
7) How satisfied are you with the content of your courseware package?
  • Very Dissatisfied
  • Dissatisfied
  • Satisfied
  • Very Satisfied
  • Don't Know
  • Not Applicable
8) How satisfied are you with the tools available for instruction (animation, graphics, practice, etc) available with your courseware package?
  • Very Dissatisfied
  • Dissatisfied
  • Satisfied
  • Very Satisfied
  • Don't Know
  • Not Applicable
9) How satisfied are you with the technical capabilities (flexibility, reliability, performance, etc) of your courseware package?
  • Very Dissatisfied
  • Dissatisfied
  • Satisfied
  • Very Satisfied
  • Don't Know
10) How satisfied are you with the student testing and evaluation capabilities of your courseware package?
  • Very Dissatisfied
  • Dissatisfied
  • Satisfied
  • Very Satisfied
  • Haven't Used
  • Not Available
11) Overall, how satisfied are you with your courseware package?
  • Very Dissatisfied
  • Dissatisfied
  • Satisfied
  • Very Satisfied
12) Would you buy the same courseware package today?
  • Yes
  • No
13) Why or why not?
14) What system tools or features do you like best about your courseware package?
15) What system tools or features do you like least about your courseware package?
16) What system tools or features would you like to add, if available?
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